Safeguarding distant relatives

Occasionally it becomes impossible to get hold of a loved one in a distant part of the UK. Maybe becuase travel into Wales or Scotland is still not permitted, or your own mobility or transport is not good. After a day or two, it can be very worrying. Who can you call?

The Connecting Tracks Association based in Stoke have compiled these helpful lists of contact numbers for councils in Scotland and Wales:

Scotland Councils

provider	telephone	email
Aberdeen City Council	0800 030 4713	None
Aberdeenshire County Council	0345 608 1206	None
Angus Council	03452 777 778	None
Argyll and Bute Council	01546 605 524	None
Clackmannanshire Council	01259 452 275	communitysupport@clacks.gov.uk
Dumfries and Galloway Council	030 3333 3000	contact@dumgal.gov.uk
Dundee City Council	0300 123 1403	None
East Ayrshire Council	01563 554 400	None
East Dunbartonshire Council	0300 123 4510	customerservices@eastdunbartonshire.gov.uk
East Lothian Council	01875 824 300	customerservices@eastlothian.gov.uk
East Renfrewshire Council	0141 800 7850	shielding@eastrenfewshire.gov.uk
Edinburgh, City of	0131 200 2306	socialcaredirect@edinburgh.gov.uk
Falkirk Council	0324 506 070	supportforpeople@falkirk.gov.uk
Fife Council	0800 952 0330	None
Glasgow City Council	0141 276 1185	shieldingresponse@glasgow.gov.uk
Highland Council	0300 303 1362	None
Inverclyde Council	01475 714 646	access1st@inverclyde.gov.uk
Midlothian Council	0131 285 9600	None
Moray Council	0808 196 3384	None
North Ayrshire Council	01294 310 300	adultprotection@north-ayrshire.gov.uk
North Lanarkshire Council	0300 555 0407	None
Orkney Islands Council	01856 879 900	coronavirussupporthub@orkney.gov.uk
Perth and Kinross Council	0345 30 111 00	communitysupport@pkc.gov.uk
Renfrewshire Council	0300 300 0230	shielding.support.referrals@renfrewshire.gov.uk
Scottish Borders Council	0300 100 1800	None
Shetland Islands Council	0800 030 8780	covid19support@shetland.gov.uk
South Ayrshire Council	01292 616 101	c19.communitysupport@south-ayrshire.gov.uk
South Lanarkshire Council	0303 123 1009	communities@southlanarkshire.gov.uk
Stirling Council	01786 404 040	None
West Dunbartonshire Council	01389 776 499	None
West Lothian Council	01506 448 000	office@carers-westlothian.com
Western Isles Council	01851 600 501	volunteer@cne-siar.gov.uk

Wales

provider	telephone	email
Anglesey County Council, Isle of	01284 750 057	None
Blaenau Gwent County Borough Council	01495 311 556	None
Bridgend County Borough Council	01656 643 643	talktous@bridgend.gov.uk
Caerphilly Borough Council	0808 100 2500	None
Cardiff City Council	029 2987 1071	None
Carmarthenshire County Council	01267 234 567	direct@carmarthenshire.gov.uk
Ceredigion County Council	01545 574 000	contact-socservs@ceredigion.gov.uk
Conway Borough Council	01492 534 091	mail@cvsc.org.uk
Denbighshire County Council	01824 706 000	None
Flintshire County Council	03000 858 858	spoa@flintshire.gov.uk
Gwynedd County Council	01766 771 000	has separate contact points
Merthyr Tydfil County Borough Council	01685 725 000	customer.care@merthyr.gov.ul
Monmouthshire County Council	01633 644 644	contact@monmouthshire.gov.uk
Neath Port Talbot County Borough Council	01639 686 802	social.services@npt.gov.ek
Newport City Council	08081 963 482	centralhub@newport.gov.uk
Pembrokeshire County Council	01437 764 551	enquiries@pembrokeshire.gov.uk
Powys County Council	0345 602 70250	None
Rhondda Cynon Taf County Borough Council	01443 425 003	None
Swansea, City and County Council	01792 636 519	cap@swansea.gov.uk
Torfaen County Borough Council	01495 762 260	calltorfaen@torfaen.gov.uk
Vale of Glamorgan Council	01446 700 111	None
Wrexham County Borough Council	01978 292 066	contact-us@wrexham.gov.uk

For further information, contact the Connecting Tracks Association by email or call John Huff on 01782 266712.

Page last updated: Wednesday 17th June 2020 2:15 PM

Safeguarding distant relatives

Scotland Councils

provider

telephone

email

Wales

provider

telephone

email