In the limited situations where lone working is necessary (not including at home), we will take all reasonable steps to ensure the health and safety of our staff who are working alone.
Risk Assessment
- If a person has a medical condition, are they able to work alone?
- Are arrangements in place so that someone else is aware of a lone worker's whereabouts at all times? (e.g. a “buddy system”)
- Are the lone worker’s personal and emergency contact details up to date and accessible if needed?
- Do they have a mobile phone or some other means of communication in an emergency?
- Are there any other risks to the lone worker because of the specific nature of their role (e.g. visiting families at home)?
The arrangements to minimise the identified risks should be written down and agreed by the Lone Worker and their Line Manager.
Those Working Alone
If you are going to be working alone, we expect you to:
- take part in the risk assessment and follow the agreed arrangements;
- take reasonable steps to ensure their own safety;
- Ensure you always have means of communication (e.g. if you have a mobile phone – make sure it’s sufficiently charged)
- inform your Line Manager of any safety concerns you have; and
- inform your Line Manager of any incidents which give you cause for concern.